We store our customers’ form data (questions and responses), in some cases using third-party server providers such as Amazon Web Services and Google Cloud.
Data we use to create forms is owned by you. Flawless Events treats your forms as private, unless you make them available to members of the public. We don’t sell or make forms you’ve created available to anyone, nor do we use the form responses you collect, for purposes unrelated to you or our services, except in a limited set of circumstances (e.g. Flawless Events, is compelled by a subpoena or court order, or if you’ve given us permission to do so).
HOW LONG WE RETAIN YOUR INFORMATION
Flawless Events retains your information for as long as we are in contract with the client, as necessary to otherwise provide services to you, to comply with our legal obligations, to enforce our agreements and terms of use, and for as long as one or more of your registration remain publicly accessible on our website. If you end the contract and make your forms publicly unavailable, your personal info will be deleted within 30 days. If the contract has not been closed but is inactive for one year, we will hold your personal data in encrypted form for one additional year, at which time we will delete it.
We will delete personal info in response to valid data subject requests made under applicable privacy law such as under the GDPR. This paragraph constitutes our data retention policy as to your personal information.